Sales & customer acquisition
Use AI to organize inquiry details, prepare proposal drafts and support timely follow-up.
AI implementation for growing businesses
Put AI to work on the bottlenecks holding your business back.
Grove helps growing businesses improve the work that limits their capacity and performance. We connect your business knowledge, people and existing tools into practical AI systems, then keep improving how those systems perform.
Michigan-based. On-site across the state and remote.
How Grove helps
Turn your team’s knowledge into practical AI systems.
Your experienced people know how to handle exceptions, make decisions and get work done. When every next step depends on their availability, growth adds pressure.
Grove helps put that knowledge to work across your team, with AI that prepares information, supports decisions and keeps work moving.
Give critical people more capacity.
Reduce recurring research, preparation and follow-up so your team has more time for customers and decisions.
Make handoffs clearer.
Carry the requirements, commitments and next steps from one team to the next.
Get more from your existing tools.
Connect the information people need and add new capabilities where they improve the work.
BUILT AROUND YOUR BUSINESS
Business knowledgeYour peopleExisting tools
Practical AI systems
Prepare information. Support decisions.
Coordinate the next step.
More capacityBetter qualityLess friction
Implement. Measure. Improve.
Where AI can help your business
Start where better work would make the biggest difference.
A critical role, a team or a process that crosses the business. These are examples of opportunities we can assess together.
Operations & delivery
Use AI to prepare handoffs, flag missing information and surface exceptions for your team.
Customer service
Use AI to find relevant answers and prepare responses, with clear rules for routing issues to your team.
People & onboarding
Help people find answers in your internal knowledge and navigate onboarding with AI support.
Finance & administration
Use AI to extract document details and prepare reporting inputs for your team to check.
Management & coordination
Use AI to summarize operating information, capture decisions and surface commitments that need attention.
Explore one example: inquiry to delivery
One opportunity. A connected improvement.
Here is how an AI system could help a team prepare a proposal and carry the agreed work into delivery. The same approach starts with the actual work, information and decisions in any business area.
We confirm feasibility, responsibilities and scope before recommending what to build.
One connected flow.
Inquiry to delivery, with the right people in control.
- 01 / INQUIRY
Understand the request.
Bring together customer history and requirements.
- 02 / PROPOSAL
Prepare the draft.
Use approved services, pricing guidance and relevant examples.
- 03 / REQUIRES REVIEW
Check the commitments.
A responsible person reviews scope, price and exceptions.
- 04 / CUSTOMER ACCEPTS
Give delivery the full picture.
Transfer the agreed scope, responsibilities and next steps.
MEASURE THE IMPROVEMENT
Turnaround · Preparation time · Rework · Handoff completeness
Our approach
Start with one valuable AI improvement. Build from there.
We look at what your business needs to achieve, where work slows down and which tools fit. Then we implement a focused solution and measure how it performs in everyday work.
01AI Blueprint
Know where AI can make a difference.
We examine one priority area with the people doing the work. You receive a recommendation grounded in real examples, the tools you use and the result you want.
What you getA clear first opportunity, a feasibility review, an implementation scope and budget, and a way to measure the result.
A focused assessment, typically 1–2 weeks.
Explore AI Blueprint
02AI Build
Give your business more capacity.
We configure and connect the system, test it against real work and exceptions, and help your team make it part of their day.
What you getA working system, agreed review steps, team guidance and documented ownership.
Defined stages, responsibilities and acceptance criteria.
Explore AI Build
03AI Growth
Keep increasing what your systems deliver.
We maintain the agreed systems, review quality and running costs, and prioritize improvements as your business and the technology change.
What you getOngoing support, performance reviews and planned improvement work, with larger expansions scoped separately.
A monthly partnership with clear service boundaries.
Explore AI Growth
Working together
AI that fits your business.
Measured in real work.
Your team helps define good work.
We test against examples your people recognize, including the situations that need judgment.
Clear ownership and control.
We agree who owns the process, what the system can access and which actions need review. Your accounts stay yours.
Visible performance and cost.
We track useful work, quality and operating costs so you can decide what to improve next.
Growing demand should not mean everything runs through the same few people.
Grove works with businesses where recurring work consumes too much time, information gets lost between teams or progress depends on a few key people.
We start with a defined opportunity, an internal owner and access to the people and systems involved. The first improvement can support one critical role or a whole team.
A few practical questions
A clear place to start.
Start with the work you want to improve. We will help you determine what is worth building and what it will take.
Can Grove work with our team in person?
Yes. Grove is Michigan-based and offers on-site AI assessment and implementation work across Michigan, including Lansing, Grand Rapids and Ann Arbor. We can also collaborate remotely. We agree the delivery format with you once we understand the work.
Do we need to know which AI tools to use?
No. Start with the work you want to improve. We compare your existing software, conventional automation and AI, then recommend an approach based on usefulness, reliability, cost and maintainability.
Can we start with one person or an AI assistant?
Yes. An assistant may be the right solution for a role with heavy preparation or coordination work. We choose it when it solves a defined business problem and fits how the rest of the team works.
What does the assessment include, and what do you need from us?
We focus on one priority area, review real examples, speak with the people involved and check the relevant tools and information. You receive a recommended first step with scope, budget and success measures. We need an internal owner, access to representative work and time with the people who know the process. A recommendation not to build is a valid result.
Will AI act without someone checking it?
We agree the boundaries before implementation. Some tasks can run automatically; others need a responsible person to review or approve them. We define what happens when information is missing or the system encounters an exception.
What happens after implementation?
AI Growth covers agreed systems, monitoring, support and planned improvements. We review performance and cost together. Larger additions are scoped separately. Documentation and handover are part of delivery, so responsibility stays clear if your needs change.
What does it cost?
The initial conversation is free. Assessments have a fixed fee for an agreed scope. Implementation and ongoing partnership fees depend on the systems, complexity and level of support. We explain the service fees and any software or usage costs before you commit.
Mike RedmerFounder, Grove · Michigan
Work with Grove
Where could AI give your business more capacity?
Founded by Mike Redmer, an operator with experience starting, growing, acquiring and selling service businesses.
Tell us what you are trying to improve and where work slows down. We will discuss whether a focused AI assessment or implementation is a useful next step.
Work with Grove on-site at your office in Lansing, Grand Rapids, Ann Arbor or elsewhere in Michigan, or collaborate remotely. We agree on the right mix for your team and scope.
Book a conversationAn initial conversation with Mike. No preparation required.